I don’t know if there’s enough space to express my gratitude to the Saddleback Family and Urgent Care Facility on Alicia Parkway in Mission Viejo. I am never disappointed when I go there. From the front desk, to the back office and all in between, I am greeted with kindness and patience. My health needs are met with expertise and professionalism. There is always a diagnosis and a plan. I leave there feeling so much better than when I arrived, even though I am not yet well. Thank you for always being there for me!!!
- Recent Patient

“Love the way the clinic is being run during this pandemic: not allowed in until several questions answered and temperature taken. Spotless facility inside. I have already told many of my friends about your Lake Forest facility!! Thank you for being there.”
“I’ve switched from other urgent care places because I have found I am treated so much better here. Less waiting and more caring. Thanks.”
“I was really happy with their treatment of my elderly Nana. I brought her in rather late on a Friday evening for a “wound check.” We were treated VERY well. They obviously have patience and compassion for the elderly, and understand that they need a little more time and may have memory issues. The doctor and nurse were friendly and professional and knew what they were doing was painful, so they went slowly and carefully. The prescription was called in before we left.”
“I was having a terrible earache about a week ago and came in for help. The doctor was great! He even called back one week later to see if the infection had gotten better. I really appreciated the follow-up and will definitely return if my family and I need to go to urgent care.”
“Sadly, I’ve had to make many visits and not once have I had a bad experience. If I have an emergency, I wouldn’t go anywhere else. I highly recommend them.”
“Great staff, very efficient! And I felt they had a great vibe with their patients. It was clean and well maintained.”
“It was excellent. I have been to this urgent care several times and each time has been a great experience but this time was the best. Everyone was not only good at their job and very efficient, but they were also caring and informative. It honestly felt like receiving treatment from friends. I have been to many other urgent care facilities and I can tell you that this balance of quality of care and friendly caring caregivers is not the norm that I have found.”

We want to hear from you!

We follow up with each patient that comes through our door. Your feedback helps us improve the way we care for you!

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Address:
23962 Alicia Parkway, Suite I-1
Mission Viejo, CA 92691
Get Directions $

Phone: (949) 452-7699

Hours:
M-F 8am - 7pm
S/S 8am - 5pm

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